Privacy Policy
Last updated: July 4, 2026
SepticListUSA (“we,” “us,” or “our”) operates SepticListUSA.com, a directory connecting homeowners with licensed septic contractors in Alabama. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you submit a service request or claim a contractor listing, we collect information you provide directly, such as your name, phone number, email address, zip code, and details about your service request. We may also collect standard technical information such as IP address and browser type for fraud prevention and analytics.
How We Use Information
- To match your service request with licensed contractors in your area
- To forward your request to matched contractors by SMS and/or email
- To verify contractor identity and license status during the listing claim process
- To send service-related communications, including verification codes
- To improve and maintain the directory
How We Share Information
We share homeowner service request details only with the licensed contractor(s) matched to that request. We do not sell homeowner or contractor data to third parties. Contractor license information displayed publicly on the site is sourced from the Alabama Onsite Wastewater Board (AOWB) public roster or submitted directly by the contractor during the claim process.
SMS Privacy Policy
SepticListUSA collects mobile phone numbers solely to send service-related text messages, including one-time verification codes and contractor lead notifications. We do not share, sell, or rent mobile phone numbers or opt-in data to third parties for marketing purposes.
Message frequency varies based on your activity on the site (e.g., number of service requests submitted or leads received). Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact support@septiclistusa.com.
Data Retention
We retain service request and contractor account data for as long as needed to operate the directory and comply with legal obligations.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may request deletion of your information by contacting support@septiclistusa.com.
Contact
Questions about this policy can be sent to support@septiclistusa.com.